Emerging results
Chapter 3 - Corporate futuring
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If you are not yet acquainted with relational thinking, please consult mediator, confounder and collider in Causal Thinking.
Welcome to the emerging results page
What is emergence about?
| Emergence describes the direct causal action of a high-level system upon its components; qualities produced this way are irreducible to the system’s constituent parts (Laughlin 2005). An emergent property of a system, in this context, is one that is not a property of any component of that system, but is still a feature of the system as a whole. |
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Four distinct results
(Business) Reputation
A business's reputation is how people think and feel about that business. It's important because a good reputation can help your business attract customers and make more money, while a bad reputation can do the opposite.
A business's reputation can be influenced by many things, such as the quality of its products or services, how it treats its employees and customers, and how it handles problems or complaints. Therefore, a business must be honest, fair, and ethical to maintain a good reputation.
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Long term thinking → Ethical decision making → Operational strategy → Reputation
Be aware of these relationships:
- Motivation → Long term thinking ← Collaboration
- Talent development → Ethical decision making ← Learning organisation
- Human capital → Operational strategy ← Requisite organisation
And these:
- Motivation → Talent development → Human capital
- Collaboration → Learning organisation → Requisite organisation
Caution: the arrows show ideal relationships, not the real ones from your situation.
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(Business) Culture
Business culture refers to the values, beliefs, and behaviours shared by the people working in a business. It's the way that the company does things and the way that people interact with each other.
Business culture is influenced by many factors, such as the business's industry, the size or the leadership of the business. However, a company needs to have a culture that aligns with its goals and values, as this can help create a positive work environment and lead to success.
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Appreciation → Organisational structure → Business model → Culture
Be aware of these relationships:
- Motivation → Appreciation ← Governance
- Talent development → Organisational structure ← HR management
- Human capital → Business model ← Compliance model
And these:
- Motivation → Talent development → Human capital
- Governance → HR management → Compliance management
Caution: the arrows show ideal relationships, not the real ones from your situation.
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Revenue
Revenue is the money a business earns from selling its products or services. If a company sells something, the money it makes is its revenue.
Revenue is an essential measure of a business's financial performance because it shows how much the business brings in. If a company has much revenue, it is doing well and making much money. On the other hand, if a business has little or no revenue, it is not doing well and may have financial problems.
A business needs to have a healthy revenue stream because this allows it to pay its expenses, such as employee salaries, rent, and utilities. It also allows the business to make a profit, which is the money left over after all the expenses are paid.
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Steering → Operational management → Commercial management → Revenue
Be aware of these relationships:
- Governance → Steering ← Managing
- HR management → Operational management ← Process management
- Compliance management → Commercial management ← Activa- & enablers management
And these:
- Governance → HR management → Compliance management
- Managing → Process management → Activa- & enablers management
Caution: the arrows show ideal relationships, not the real ones from your situation.
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Profit
Business profit is the money a business makes after paying all of its expenses.
If a business is making a profit, it is doing well and has a solid financial foundation. On the other hand, if a company is not making much profit or losing money, it is not doing well and may have financial problems.
Profit is what allows the business to grow and thrive. Traditionally, companies use the profit to invest in new equipment, hire more employees, pay dividends to shareholders or expand the business in other ways. A new way of thinking about profit involves 'People, Planet, Profit', 'Environmental, Social, Governance' or 'Sustainable Development Goals'.
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Supporting → Performance → Financial management → Profit
Be aware of these relationships:
- Collaboration → Supporting ← Managing
- Learning organisation → Performance ← Process management
- Requisite organisation → Financial management ← Activa- & enablers management
And these:
- Managing → Process management → Activa- & enablers management
- Collaboration → Learning organisation → Requisite organisation
Caution: the arrows show ideal relationships, not the real ones from your situation.
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Their interconnections
Reputation is highly connected with your company's culture and profit. Culture may be evident but think about how financial results can be distributed in the case of 'profit'.
Culture benefits from reputation. Think about the employer branding or engagement programs, but also from revenue because this is the core element where your employees contribute most.
Revenue is the intersection between culture and profit. The former is about how the organisation generates revenue. The latter is about how the organisation's top deals with revenue.
Profit is how the organisation can handle the revenue, given their reputation.
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